How do i place an order?
Can I cancel or modify my order?
How can I track my order?
How may I get assistance with my online order?
Can I send an item to another store?
Where can I find your store?
- Arkan : In front of Longhorn restaurant.
- Opening Hours: From 10am to 10pm on weekdays / From 10am to 11pm on weekends
Gouna : In Front of Malu's Deli, next to Mohamed Al Sagheer Salon.
Opening Hours: From 10am to 10pm
How can I contact BE-INDIE?
How can I receive news about BE-INDIE?
How can I subscribe/unsubscribe to the newsletter?
How do I apply for a position with BE_INDIE?
How accurate is color display on the internet?
Where do I find items that I have seen in the press or magazines?
Are all of your products available on the website?
EXCHANGE & RETURN
What is your return policy? How many days do I have to return a product?
Can I return an item that I bought online to the store?
Can I change or return an item gifted to me by someone else?
CARE & REPAIR
How do I repair a BE-INDIE item?
Please note: repairs may be chargeable under certain conditions.
How do I care for my BE-INDIE item?
What we are not responsible for:
Do you accept international credit card?
Is my payment secure?
Will I be charged sales tax?
SHIPPING & DELIVERY
Are delivery charges refundable?
Can I choose a delivery date/time?
How do I change my delivery address?
When can I expect delivery of my order?
You can also track your order by sending an email to firstname.lastname@example.org or by opening the order delivery link attached in the fulfillment email.
Is there a receipt of delivery?
What should I do if I have not received the order?
Can I ship to multiple addresses?
Shipping times & costs?
What do I do if I have a concern with my order?